This one’s important. Say thank you. Thank you for being our customer. Thank you for trusting us. Thank you for sticking through the good and bad times with us. Thank you for your loyalty.
Sometimes a like is good. But thank you lasts. Especially when it’s personalized. And when it comes to customer support, they’ve come to you because they need help, and have had to exert some effort to seek that help. So, recognize that. You don’t need flowers or a card necessarily. Sometimes a thank you does wonders.