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DISCOVER THE LATEST
STRATEGIES & TECHNOLOGY
IN SOCIAL CUSTOMER CARE

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Hosted by

FRANKIE SAUCIER

Socially Supportive
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WHY SOCIALLY
SUPPORTIVE?

 

Socially Supportive is the only daily podcast covering all facets of providing customer care via social media. Transform your social customer care program from barely noticed to award-worthy with the insider's view Frankie Saucier delivers five days a week.

Frankie shares her own proven techniques and also takes you behind the scenes with leading executives at top companies executing cutting-edge strategy that stands out with customers.

FOLLOW FRANKIE
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WANT THE HOTTEST INFO FIRST?

JOIN THE SOCIAL PACK FOR THE INSIDE SCOOP

Join the social pack today and be up to speed on the latest tips, tricks and technology used by the hottest pros in the industry. This is real, actionable information you can use today.

JOIN THE DISCUSSION

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LATEST EPISODES

Episode 201 – Go Proactive with your Social Customer Care

By Frankie Saucier | 07 Jun 2018

A Thoughtful Thursday Episode. On Thoughtful Thursday we discuss deep thoughts including overarching strategy and organizational structure. Brought to you by: The…

Episode 200 – Message Me with Joshua March

By Frankie Saucier | 06 Jun 2018

 Wisdom Wednesday Episode. On Wisdom Wednesday I bring wisdom from the best books, articles, videos etc. and share the highlights with…

Episode 199 – Conversocial’s Case Management for Social Media with Jason Valdina

By Frankie Saucier | 05 Jun 2018

A Tech Tuesday Episode. All things Technology related to providing digital customer service. Brought to you by: The Social Pack: Get on the…

Episode 198 – Initial Response Time is Critical in Social Customer Care

By Frankie Saucier | 04 Jun 2018

A Manic Monday Episode. Manic Monday focuses on Numbers, Measuring, Reporting and Workforce Management. Brought to you by: The Social…