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Discussing Customer Support on Social Media

Monthly Archives: November 2015

11.19.15
by frankiesaucier

Salesforce Desk’s “7 Ways to Provide Exceptional Customer Service for eCommerce” [Infographic]

In this infograph, Zendesk points out that providing multichannel support is a key factor in ensuring customers shopping online can receive the service they need.

Click to Enlarge Image

7 ways to provide exceptional customer service for ecommerce
– Brought to you by Desk.com
Posted in Infographic | Tagged Business, Customer, customer care, Customer experience, Customer Management, Customer retention, customer satisfaction, Customer service, customer support inquiries, engagement, Frankie Saucier, social customer care, social customer support, social media, socially supportive | Leave a comment |

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