Main menu

Skip to content
  • Home
  • About

Socially Supportive

Discussing Customer Support on Social Media

Monthly Archives: March 2015

03.18.15
by frankiesaucier

NewBrand Analytics’ The Year of Customer Experience [Infographic]

NewBrand Analytics put together this infograph titled “2014: The Year of Customer Experience.” The findings are as relevant today as they were in 2014.

Customer experience infographic

Posted in Infographic | Tagged Frankie Saucier, infographic, social customer care, social customer support | Leave a comment |

Recent Posts

  • Social Media Guide: Zendesk’s 10 Customer Service Best Practices [Infographic]
  • ProvideSupport’s “Brands Ignoring Consumers on Social Media are in Trouble [Infographic]
  • What Should I Do if I Miss a Tweet?
  • Does Responding on Twitter Really Make a Difference?
  • How Can Online Customer Care Feel Personal?

Categories

  • As I See It
  • Chat
  • Crisis
  • crisis communications
  • CSAT
  • customer care
  • Customer Experience
  • Customer Satisfaction
  • customer support
  • Engagement
  • Facebook
  • Forums
  • grammar
  • Infographic
  • Infographs
  • Instagram
  • Leadership
  • Listening and Engagement Tools
  • News
  • NPS
  • SMS
  • Social Experiences
  • social media
  • Social Mediums
  • Twitter
  • Uncategorized
  • Videos
  • Why?
  • writing

Archives

  • September 2016
  • August 2016
  • January 2016
  • November 2015
  • October 2015
  • May 2015
  • April 2015
  • March 2015
  • February 2015
  • January 2015
  • December 2014
  • October 2014
  • September 2014
  • July 2014
  • June 2014
  • May 2014
  • April 2014
  • March 2014
  • February 2014
  • January 2014
  • December 2013
  • November 2013
  • October 2013
  • September 2013
  • August 2013
  • July 2013
  • June 2013
  • May 2013
  • April 2013
  • March 2013

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
© Socially Supportive